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Frequently Asked Questions
  1. ZVince Borrow
  2. Shipping and Returns
  3. Shipping and Returns

Shipping and Returns

  • I returned an item long ago. However, it is still showing up in my At-Home section. What should I do?
  • Can I return an item to a store?
  • I have returned a personal item by mistake. How do I get the item back?
  • I mistakenly return notified my item. How can I undo it?
  • How do I return notify my borrowed item?
  • Why do I need to provide feedback on the borrowed item?
  • What happens if I don’t return my borrowed item after the borrow period?
  • What happens if I don’t return my borrowed item even though I return notified?
  • What happens if my borrowed item is returned late?
  • If I lose the prepaid return label can I get a new one?
  • How do I return my borrowed item?
  • I have received the incorrect item or size. How do I get the correct item?
  • What do I do if my borrowed item is late or missing?
  • My shipment is still in transit and there is no update on the USPS website. What should I do?
  • Is there a way to track my borrowed item’s shipment?
  • How long will it take for my borrowed item to get to me?
  • Do you ship internationally?
  • Do you ship to military or diplomatic locations?
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SUPPORT

Email: support@vinceunfold.com

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(1-844-265-5582)