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Frequently Asked Questions
  1. ZVince Borrow
  2. Shipping and Returns
  3. Shipping and Returns

What happens if I don’t return my borrowed item even though I return notified?

If a borrowed item is not returned after you return notify, you will be charged up to the full retail value of the item, plus applicable sales tax.

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  • I returned an item long ago. However, it is still showing up in my At-Home section. What should I do?
  • Can I return an item to a store?
  • I have returned a personal item by mistake. How do I get the item back?
  • I mistakenly return notified my item. How can I undo it?
  • How do I return notify my borrowed item?
  • Why do I need to provide feedback on the borrowed item?
  • What happens if I don’t return my borrowed item after the borrow period?
  • What happens if I don’t return my borrowed item even though I return notified?
  • What happens if my borrowed item is returned late?
  • If I lose the prepaid return label can I get a new one?
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