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Frequently Asked Questions
  1. ZVince Borrow
  2. Purchase Related
  3. Purchase Related

Do you price match borrowed items to the current retail price?

Yes. However, we only match prices from Vince.com. The price will be matched if we have the item in stock and it's the same style, color, and size as the retail site. Simply email support@vinceunfold.com with the item name, sale price, and site link, and we will get back to you within 24 hours. Additional coupons, discounts, and offers will not be taken into consideration.

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Articles in this section

  • I want to purchase during my daily usage period. How do I purchase it?
  • Can I purchase an item during my borrow period?
  • Can I use a different credit card than the one attached to my account to purchase an item?
  • I clicked Return Item but would like to purchase that piece. What should I do?
  • Do you price match borrowed items to the current retail price?
  • I sent back an item that I love. Can I buy it?
  • Can I purchase a borrowed item in a different size than the one I borrowed?
  • I purchased an item. However, I want to cancel the transaction and get my refund.
  • I received a notice saying I can keep the item for $0. What does that mean?
  • What is the daily usage discount towards my user price?
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SUPPORT

Email: support@vinceunfold.com

Talk to us: Mon – Fri 9am – 5pm ET

(1-844-265-5582)